FAQs | Frequently Asked Questions
Here we answer our most frequently asked questions for your convenience:
Yes. We supply the best quality new car parts sourced from distributors and manufacturers.
These are not aftermarket or used parts. They are manufactured to the exact specifications of your vehicle to ensure proper fitment, safety, and performance.
Yes. We offer fast delivery throughout Durban, Pinetown, Pietermaritzburg and the greater KZN region.
Delivery times vary depending on stock availability, but most in-stock items are dispatched within 24–48 hours.
To ensure correct fitment, we recommend providing your VIN (Vehicle Identification Number) or full vehicle details (make, model, year and engine variant) when placing your order.
Our team doe it's best to verify compatibility before dispatch to reduce errors and returns.
Yes. Some parts are covered by the manufacturer’s warranty, subject to correct installation and usage.
The warranty is covered only if the customer has the part(s) fitted by a qualified mechanic or approved RMI workshop. In the event that there's a problem with the part, the customer needs to provide a report from the pproved RMI workshop.
Warranty terms may vary depending on the brand and product category.
If you are located in Durban or surrounding areas, collection may be arranged depending on stock location. Please contact us before visiting to confirm availability and collection details.
If you cannot find the specific part you are looking for, contact us with your vehicle details and part requirements.
We have access to a wide supplier network and can source many genuine parts not yet listed online.
We use with well-known PayFast payment gatweway for your online payments.
PayFast is one of the best options because it’s secure, fast, and familiar. Customers can pay via credit/debit card, Instant EFT, QR codes, or wallets, all in ZAR. No forced account creation, strong fraud protection, and a smooth checkout experience increase trust.
PayFast can offer an installment‑style payment option similar to BNPL services like PayFlex. It supports MoreTyme (Buy Now, Pay Later), where customers pay 50% upfront and the rest in two further payments over 2 months.
We go to great lengths to make sure that every product we offer on our site is in stock. However, while these cases are rare, there may be times when we are unable to fill an order due to unanticipated demand for a certain product.
When these instances happen, we issue a refund right away and notify you through email. The refund process starts as soon as the problem is determined and will take 1 - 2 days for the amount to get credited back to your account, depending on your bank.
Every week, we add new new products to our website, continuously increasing our product offering.
Check back regularly to find new parts and deals.


